tojbet Frequently Asked Questions

tojbet requires a government-issued identity document — your Pakistani CNIC or a valid passport. You will also need a proof of address document dated within the last three months, such as a utility bill or bank statement. KYC verification is mandatory before your first withdrawal is processed. Most verifications are completed within 24 hours of document submission.

On the tojbet Login page, click the "Forgot Password" link below the password field. Enter the email address linked to your account and we will send a secure password reset link valid for 30 minutes. If the email does not arrive within five minutes, check your spam folder. For persistent issues, contact [email protected] with your registered username.

No. tojbet strictly enforces a one-account-per-player policy. Creating duplicate accounts is a violation of our Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any pending winnings. If you have accidentally created two accounts, contact [email protected] immediately to have one account closed before any penalty is applied.

To permanently close your tojbet account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process the closure within 24 hours. Any available balance will be returned to your original deposit method — JazzCash, EasyPaisa, or bank account. Note that account closure is irreversible; re-registration is not permitted once a closure is confirmed.

Yes — tojbet offers a full PSL cricket betting market during the Pakistan Super League season, covering match winner, top batsman, total runs, over-by-over betting, and live in-play markets. Outside PSL, tojbet also covers international Test matches, ODIs, and T20Is featuring Pakistan, as well as the IPL, Big Bash, and other major cricket competitions. All odds are displayed in decimal format with PKR stakes.

tojbet's live casino section features real human dealers streaming in HD from professional studios. Game options include Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, and Lightning Dice. The Playtech Live section specifically offers premium Playtech-powered live tables with higher betting limits, ideal for high-roller players in Karachi, Lahore, and Islamabad looking for a genuine casino atmosphere.

Yes. tojbet is fully optimised for mobile browsers on both Android and iOS devices. The website automatically adjusts to your screen size — no app download is required. Simply open tojbet.vip in Chrome or Safari on your smartphone, log in, and access all games, sports betting markets, deposits, and withdrawals exactly as you would on desktop. Mobile performance is smooth even on 4G connections.

Return to Player (RTP) percentages vary by slot title and provider. Most slots on tojbet carry an RTP between 94% and 97%, with some high-variance progressive jackpot games sitting slightly lower. RTP information is displayed within each game's information panel — click the "i" icon inside any slot before playing to check the specific RTP and volatility rating for that title.

You must be at least 21 years old to register and play on tojbet. This is a strict, non-negotiable requirement enforced through mandatory KYC document verification. Accounts found to belong to players under 21 are permanently closed immediately, with any balance returned to the payment source. tojbet takes underage gambling prevention extremely seriously and encourages parents to use device-level parental controls to prevent minors from accessing gambling websites.

tojbet offers a full self-exclusion tool accessible from Account Settings under Responsible Gaming. You can choose a temporary exclusion period of 30, 90, or 180 days, or a full 1-year or permanent exclusion. Once confirmed, your account is locked immediately with no ability to log in, deposit, or place bets. To activate self-exclusion without logging in, email [email protected] with the subject "Self-Exclusion Request" and it will be applied within minutes.

Yes. tojbet provides deposit limits (daily, weekly, monthly) and loss limits that you can set yourself from within Account Settings. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day cooling-off period — this is a deliberate safeguard to prevent impulsive decisions from overriding your own responsible gaming choices. These tools are free, always available, and strongly encouraged for all players.

tojbet customer support is available 24 hours a day, 7 days a week in English. The best way to reach us is by emailing [email protected]. For responsible gaming requests such as self-exclusion or account limits, email the same address with a clear subject line describing your request and it will be actioned as a priority. Our average email response time is under 2 hours during normal operating periods.